Refund Policy

​Eligibility for Refunds:

1. • Items must be returned within 7 of delivery.

   • The item must be unused, in its original packaging, and in the same condition as when it was received.

   • Certain items are non-refundable, such as custom made products, canvas, mugs etc.

2. Process for Returns and Refunds:

   • To initiate a return, contact us at help.furnishub@gmail.com** with your order number and reason for the return.**

   • Once your return is approved, we will provide detailed instructions on how to return the item.

   • The customer is responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Timeline:

   • After receiving and inspecting the returned item, we will notify you of the refund approval or rejection.

   • Approved refunds will be processed within 15-18 days, and the amount will be credited to your original payment method.

4. Defective or Damaged Items:

   • If your item arrives damaged or defective, please notify us within 5 of delivery with photographic evidence.

   • We will arrange for a replacement or full refund, including shipping costs.

5. Non-Refundable Scenarios:

   • Items returned outside the allowed time frame.

   • Items not in their original condition, missing parts, or damaged due to misuse.

For any further assistance, feel free to reach out to us at help.furnishub@gmail.com.